This handbook was created for direct marketing and retail store fulfillment operations that handle "pieces or eaches" as customer orders. It provides insights and tips for small item and flatware warehouse, distribution, plant, or logistic center professionals to make their logistic segments and material handling systems (MHS) more efficient and cost effective. Each chapter looks at a vendor unit of product (UOP) or customer order (CO) flow through an operation's receiving, storage, and pick, pack and ship activities. It also studies the various order fulfillment concepts and layout descriptions for CO pick, pack, and ship. This clever handbook bridges the gap between industrial engineering and operations.